Important Clinical Trial Innovation Summit Update

In light of evolving updates and concerns around the coronavirus, we’ve made the difficult decision to postpone the Clinical Trial Innovation Summit. Postponing provides us the opportunity to deliver the quality event that you expect from CHI, and a safe environment for our attendees, speakers, sponsors, exhibitors, and staff.

The Clinical Trial Innovation Summit represented a great opportunity to bring this ecosystem together, and advance the field. We are so disappointed to have to make this call, but feel it is the best way to move forward. We are actively working with local venues to find alternative dates, and will be reaching out to event speakers, sponsors and attendees once we know more.

 

RESCHEDULING FAQ

REGISTRATION

Q: I am currently registered for the Clinical Trial Innovation Summit and plan to attend the rescheduled meeting. What do I need to do?
A: No action is required. Once the dates of the rescheduled meeting have been finalized, your registration will automatically be transferred to the rescheduled meeting.

Q: I am currently registered for the meeting and do NOT plan to attend the rescheduled meeting. What do I need to do?
A: You may request a refund by sending an email to reg@healthtech.com. Refund requests must be received by Monday, April 13, 2020. All refund requests will be processed within 30 days of receipt.

Q: I had cancelled my registration for the meeting, but I would like to attend the rescheduled meeting. Can I reinstate my registration?
A: Yes. You can send a request to reg@healthtech.com to have your registration reinstated at the original rate. Reinstatement requests can be made any time prior to the start of the event.

Q: I had cancelled my registration for the Clinical Trial Innovation Summit and am unable to determine whether I can attend the rescheduled meeting at this time. Can I register at a later date?
A: Yes. You can register on our website at any time or contact our Registration team at reg@healthtech.com, (+1) 781-972-5400 or Toll free in the US (+1) 888 999 6288.

HOTEL & TRAVEL

Q: I have a hotel reservation for the conference. Do I need to cancel my hotel room?
A: Any hotel reservation booked, using the conference provided hotel reservation link (on the conference website travel page), will be cancelled automatically without penalty. The hotel will process this refund as efficiently as possible however with the number of requests it may take a few days. If you have not received cancellation email from the hotel after 7 days please call or email the hotel directly 617-441-6555 or Christine.pan@hyatt.com

Registrants who booked accommodations through other sources or directly with hotels not under the group block must cancel their own reservations.

Q: I have a hotel reservation for the original conference and plan to attend the rescheduled dates. Will the dates of my reservation be changed automatically?
A: No. When the dates and location of the rescheduled conference have been announced, you will need to make a new hotel reservation.

Q: I do not have a hotel reservation but would like to attend the rescheduled conference. Can I reserve a hotel room?
A: Yes. When the dates and location of the rescheduled conference have been announced, we will provide instructions for booking in our new room block on our event website.

Q: I have a reservation for air travel to the conference. Can I change my reservation and travel to the rescheduled meeting?
A: You should contact your booking agent or carrier directly and follow their guidelines regarding the changing or cancellation of flights. Many airlines are waiving change fees.

Q: I am an invited speaker and I have a reservation for air travel. Can I change my reservation and travel to the rescheduled meeting?
A: You should contact your booking agent or carrier directly and follow their guidelines regarding the changing or cancellation of flights. Many airlines are waiving change fees.

PRESENTERS

Presentation Status. When the dates and location of the rescheduled Clinical Trial Innovation Summit have been announced, invited speakers will be contacted by email and asked to confirm their ability to participate in the rescheduled meeting.

Q: I was scheduled to present at the original Clinical Trial Innovation Summit, but I cancelled my presentation before the meeting was postponed. If I am able to attend the rescheduled meeting, can I be included in the program?
A: Yes. After the dates of the rescheduled Clinical Trial Innovation Summit have been announced, cancelled speakers will be contacted by email and invited to join the rescheduled program.

Q: I was not able to present at the original Clinical Trial Innovation Summit, but would be interested in participating in the rescheduled meeting. What do I need to do?
A: We are hoping to maintain as much of the original programming as possible. If we do need additional proposals, we will reopen a call for papers on our event website, and welcome you to submit for consideration at that time.

SPONSORS & EXHIBITORS

Q: What do we do about our shipments for rescheduled events?
A: Please hold off shipping any materials until we are able to provide you with new deadlines.

Q: Should I still update my presentation information?
A: Yes, please, as we promote presentations on our online agenda and online PDF.

Q: What are the new deadlines for my event?
A: We are still working on finalizing deadline. As soon as we know, we will make sure this is communicated.


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